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Kodak Receives Distinguished Honoree Award for “Support Department of the Year” at 2011 STEVIE International Business Awards

ROCHESTER, N.Y., Jan. 11, 2012—Kodak’s Service and Support Group, a 2011 STEVIE Distinguished Honoree, was presented with a medal at the 2011 8th Annual International Business Awards in Abu Dhabi, United Arab Emirates. Kodak, which ranked among top companies in the “Support Department of the Year” category, received high scores during two months of preliminary judging and two weeks of final judging.

“Recognition from the International Business Awards is truly a credit to our customers around the world who put their trust in Kodak to consistently deliver services that enable them to succeed and grow,” said Roberto Colangelo, General Manager, KODAK Services for Business, Eastman Kodak Company. “Kodak remains committed to the constant innovation of its services as we continue to work with customers to profit from ongoing changes impacting their businesses.” continue reading...

Security and USB Ports on Lexmark Devices

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Virtually every personal computer sold today contains Universal Serial Bus, or USB, ports by which a wide array of devices can be attached. As with most technologies, the nature of USB support involves a measure of security exposure, since most anything that can be used can also be abused — theoretically if not practically.

Many Lexmark laser printers and multifunction printers (MFP) include support for USB devices, and it is appropriate to consider the potential security ramifications of that support. This white paper describes the security considerations related to USB ports on Lexmark devices, and explains the protections that have been put in place to address those security concerns.

Executive Overview

USB ports on personal computers provide a means to connect devices of various types and perform a variety of interactions. However, for security reasons the USB ports on Lexmark devices are far more limited in their capabilities.

The USB host ports on Lexmark’s devices provide the following:
• When a USB mass storage device (such as a thumb drive) is inserted, the printer finds and displays by name the image files and/or flash files that are stored on the device.
• The user can select jobs to print from the displayed jobs. If a flash file is selected, the printer firmware will be updated as long as firmware updates are allowed in the security settings.
• Additionally, a user can scan data directly to the USB thumbdrive if it is available in a supported scan format. continue reading...

Welcome to the Lexmark Universal Driver Version 2

CaptureIntroduction
This document introduces the LexmarkTM Universal Print Driver (UPD), describes its capabilities, and provides an overview of the devices it supports. This edition applies to the Lexmark Universal Print Drivers version 2 for Windows.

Notes:
• The Universal Print Driver version 2 can be installed along with Universal Print Driver version 1.0 or later.
• To obtain a copy of the documentation for the Universal Print Driver version 1.0 or later, visit our Web site.
• For more information on the driver version numbering format, see “What is the UPD version numbering format?” on page 24

What are the Universal Print Drivers?
The Lexmark Universal Print Drivers provide users and administrators with a standardized, one‑driver solution for their printing needs. Instead of installing and managing individual drivers for each printer model, administrators can install the Lexmark Universal Print Drivers for use with a variety of both mono and color laser printers.

Benefits
Allows versatility
The Lexmark Universal Print Drivers are available in 22 languages, supporting more than 60 printer models, whether attached locally or over a network. All packages have been tested in cluster server environments, Microsoft Terminal Servers, and Citrix Presentation Server environments, and are Microsoft WHQL certified (digitally signed), PCL 5, PCL XL, and PostScript 3 emulations are available for Windows XP or later. continue reading...

Kodak Launches Document Cloud Printing App for ANDROID OS Devices

Kodak Launches Document Cloud Printing App for ANDROID OS Devices

Rochester, N.Y. -- Continuing to make printing from smartphones and tablets easy and accessible, Kodak recently launched its free KODAK Document Print App for Android OS Devices. Consumers can now send documents from their Android OS device directly to their KODAK All-in-One Printer using Google Cloud PrintTM.

Supported files include web pages, Microsoft Office documents including Microsoft Word, Powerpoint and Excel, PDF and text files, as well as image files. In addition to printing files that are located locally on an Android OS device, files can be accessed on Google Docs, Dropbox and Evernote Sites. Web pages can be accessed using the KODAK Document Print App’s built-in browser. continue reading...

Kodak Launches Document Cloud Printing App for ANDROID OS Devices

Dec 05, 2011 Rochester, N.Y., Continuing to make printing from smartphones and tablets easy and accessible, Kodak today launched its free KODAK Document Print App(1) for ANDROID OS Devices. Consumers can now send documents from their ANDROID OS device directly to their KODAK All-in-One Printer using Google Cloud PrintTM.

Supported files include web pages, MICROSOFT OFFICE documents including MICROSOFT WORD, POWERPOINT and EXCEL, PDF and text files, as well as image files. In addition to printing files that are located locally on an ANDROID OS device, files can be accessed on Google Docs, DROPBOX and EVERNOTE Sites. Web pages can be accessed using the KODAK Document Print App’s built-in browser. continue reading...